Description
This product can be delivered for free to anywhere in the UK.
All products is UK stock and ready for dispatch
Shipping:
We aim to dispatch orders within 1-2 working days from receipt of
payment. For the UK customers, orders will be dispatched by the Royal mail or
by Courier for heavier or larger items. Orders should be delivered within 3 to
4 working days however we would kindly advise customers to allow up to 7 working days before
contacting us to allow for any unforeseen delays.
In line with the Royal mail delivery policies, we accept an order as
lost after 15 working days for deliveries to the UK addresses.
We work very closely with our courier service to ensure that your
packages arrive in the time frame specified, and we will provide you with
tracking details once your item has been shipped ( if it is shipped by a
courier)
We use the following couriers for our delivery services, DPD,
Hermes, Parcelforce & Yodel. We select the best courier option for the item
you have ordered, weight, dimension, delivery address.
Please note any carriage charges are for UK mainland only. Please check
if unsure before ordering.
If you are in a remote location (postcodes beginning IM; HS & ZE)
please note for additional cost of 2 Pound. Please contact us on advance to
arrange the shipping for you.
Feedback:
You will receive your feedback
automatically as soon as you leave us your Positive Feedback
We are a small family business
and only have eBay as our source of income, if you fell unable to leave us 100%
Positive Feedback because you are unhappy with any aspect of your purchase,
then please contact us via the contact seller option before leaving any
negative or neutral feedback or opening any eBay dispute case and we will work
to resolve any issues you may have, making sure your buying experience is
completely satisfactory.
Returns:
We are happy to accept returns of the unwanted items within 14 days.
Please make sure that items are returned unused with all parts and packing
included. This policy does not affect your statutory rights under current customer
regulations (please see the return policy information under business seller
information below or contact your local trading standards office or customer
advice centre).Customers will be responsible for the return postage cost. If
the customer received faulty, damaged or wrong item(s), please contact us
within 4 days of receipt by email or through the ebay message centre and we
will advise further.
REFUNDS:
As soon as we receive your item(s) we will inspect them and issue a
refund accordingly (without our postage cost).
We aim to complete your refund within 48 hours of receiving your parcel.
During busy periods it may take a bit longer to process your refund, however we
will always refund you within 6 working days of receiving the returned item (as
per eBay managed returns regulations).
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